1. Free Trials & Cancellations

• If your plan includes a free trial, you will not be charged until the trial period ends.

• You may cancel at any time during the trial to avoid being billed.

• If you cancel after the trial ends, your subscription will remain active until the end of the billing cycle.

2. Refund Eligibility

Refunds may be issued at our discretion in the following cases:

• You were incorrectly charged due to a billing error.

• You were charged after canceling before renewal.

• The Services were unavailable for an extended period due to a technical issue.

We do not generally offer refunds for:

• Partial months of use.

• Unused subscription time.

• Dissatisfaction with generated results (since outputs may vary).

3. How to Request a Refund

To request a refund, please contact us at [Insert Support Email] with the following details:

1. The email address linked to your account.

2. The billing date and transaction ID (if available).

3. A short explanation of the issue.

Our support team will review your request within 5–7 business days and notify you of the outcome.

4. Third-Party Payments

If you purchased Aiveo through a third-party platform (e.g., Apple App Store, Google Play, or another marketplace), all refund requests must be handled directly through that platform, subject to their refund policies.

5. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our Services or legal requirements. Updates will be posted here with a new “Last updated” date.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: privacy@aiveo.ai
Website: aiveo.ai